Friendly, and willing to get under the hood. Thanks Murphy's!
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They communicate effectively, customer service is impeccable. They did a excellent job while considering all possible cost involved. Their prices are competitive and fair. I have a feeling that they can fix or repair anything. As for a towing and repair shop, this has got to be the finest group of people you could ever ask for to assist you.
It was made a priority, comfortable, And a part of the entire process. I received first class service all the way across the board Thank you all Again. Towing services available. The kind of friendly people you'd expect to find in Ash Fork Az.
Gas station next door also has great home made sandwiches. They did a excellent job while considering all possible cost factors involved. He saved our butts on a road trip by fixing our tire with a smile and kindness. Also, thanks for Kevin for his help there as well.
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You guys rock! Give those guys a raise! I am so grateful they noticed.
Cooper Tires is an American Company since 1914!
And Rick was able to squeeze me in to get them fixed pretty quickly. He even took the time to let my daughter change a tire while he walked her through the whole process, she was beyond excited. Yvonne drove us to a nice cafe to eat while Rick finished my car. Such a great experience. Thank you again, It would have been so scary to have a blow out along I I will definitely stop again on my next trip. Nice young couple who own the place.
Even drove us to a hotel with our cats and worked late so we could leave first thing in the morning. They could have charged us much more but were honest and only did what was needed. Very professional! Great folks and very responsive. Thank you for your help!
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Even though we didn't have an appointment Rick found the time to fit in the job and got us back on our way. I'd be a repeat customer if we lived locally.
While waiting you can grab a coffee or pizza right next door at the trading post and bring a cracker for the black bird Edgar. He comes right to the window!helpamzn.es.system-amz-es-supprt-csmail.dns04.com/hozah-se-busca-chica.php
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I decided to bring the RV back to Arizona and have the springs looked at here. We live in Prescott and Ash Fork is about an hour north of us. I found Murphy's simply by doing an internet search.
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They answered a lot of my questions and gave me a preliminary quote for the springs over the phone before I brought the RV there by using the VIN number. Turns out the springs and front suspension were not in need of replacement. Simply a broken bracket. They welded the bracket and gave me a report on the current life of the brakes and exhaust system.
I appreciated their ability to respond quickly and their honesty in not replaceing the springs as the dealer in Southern California was so ready to do. Thank you to Murphy's for your quality service and for your integrity which is really priceless. After finding this shop with such great reviews on yelp, I headed out yesterday to drop off a tire that needed repaired.
Ricky was great, said no need to drop it off; he would fix it while I waited.
Can't beat that! My '04 Volvo with an ISX started stuttering so I decided not to wait and started looking for shops nearby that could help me. Murphy's had good reviews and after talking to the owner I felt comfortable that he was familiar with the ISX. I ended up having a bad throttle position sensor and failing turbo. They replaced both as well as replaced my leaking power steering pump, rear brakes, several rusted bolts and heater hoses. They did a good job on all the work and the truck is running very well now. Getting parts in smaller town is a pain and did slow the job a bit.
Overall I am very pleased with the work, Rick's knowledge, and the work that was done. I will be back for more preventative care in the spring when I come back through town. From the onset I was made a priority, comfortable, and a part of the entire process. I received first class service all the way across the board Customer service at its finest!!
Rick at this shop changed our tire, and let us know it wasn't our fault. Turns out the people had installed the tires wrong! He even put it in writing and number for rental please to call him with any questions. He went the extra mile to inspect the rest. Before they were even officially opened in the morning they were ready to help me. I was having shimmying problems with the front of my car when I was breaking while driving through the construction on hwy 40 in one lane traffic was treacherous at night.
They test drove my Toyota Avalon they came back said it was the brakes. They took the wheels off checked the pads, checked the rotors, checked the ball joints, checked the tie rods and made sure everything was sound. While they obviously did not have a Toyota Avalon rotor lying around, they made sure that everything was safe and everything was ready to go They were honest I even tipped him a little extra because I felt that he probably undercharged me.
I'm very very very pleased with the service and with the peace of mind that it gave me to get back on Highway 40 in that construction and feel like I was safe to do so. Could not recommend Murphy's Towing and Automotive More! Honesty in business is rare these days if you have the opportunity and you need the help this is the stop!!! Heck I would drive out of my way to come back here just because they're trustworthy! AAA let me sit on the side of I for an hour before telling me that instead of an hour it was going to be 2.
Thankfully I was able to find a great mechanic and towing company by sheer luck. Ricky, the owner, sent Kevin right away to pick our 15 passenger van on the back of his flatbed.